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TRAI Guidelines For Calling Customers: Telecom regulator TRAI on Thursday issued new guidelines to prevent unwanted calls, SMS and misleading advertisements. TRAI has given strict instructions to telecom companies and unregistered telemarketing companies. TRAI has given strict instructions to these companies to take action on telemarketers calling from private numbers. Know what is the new update related to this…
share your details
According to the new rules of Telecom Regulator TRAI, action has been taken against telemarketers who violate the guidelines. Along with this, instructions have been given to take legal action. The service provider company will have to share all the details of such telemarketers with other service providers as well.
ban on misleading advertisements
TRAI has also banned sending any kind of advertising and commercial communication to such telemarketers on all networks. TRAI wants to ban advertisements with misleading headings through these guidelines. With this, the public can be prevented from becoming a victim of any fraud.
have to reverify
TRAI has said in its new guideline that all such registered players in telemarketing will have to undergo re-verification every 30 and 60 days. Instructions have been issued to make every possible effort to stop similar messages (SMS). Telecom companies will have to ensure that these misleading messages should be destroyed within the stipulated time frame. All telecom service provider companies will have to fulfill these guidelines within 30 days.
Understand at a glance what are the guidelines
- TRAI said, take action on telco unregistered telemarketing companies.
- TRAI said, action should be taken against telemarketers who message from private numbers.
- Telecom companies should verify telemarketing companies sending SMS.
- Verification of message headers of telemarketing companies should be done in 30 days.
- TRAI will have to follow the instructions to all telecom companies within 30 days.
- Take action against telemarketing companies according to the existing law.
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