[ad_1]
Nirmala Sitharaman: The video of an elderly woman walking to the bank with the help of a broken chair to get pension in Odisha’s Jharigaon is continuously going viral on social media. The name of this elderly woman is Surya Harijan whose finger is broken due to which she is not able to withdraw her money.
When the news agency ANI tweeted the video of this elderly woman, the State Bank of India assured that the pension of the elderly woman would be delivered at her home. The nearest SBI branch in Jharigaon immediately paid the pension to the woman which was manually deducted from her account. The branch manager of SBI branch of Jarigaon said that Surya Harijan used to collect his old age pension from the CSP point of the village earlier. But due to his age, his fingerprints could not match. Then she went to the branch of the bank with her relative where the branch manager paid her pension. Along with this, a wheelchair was also given to the elderly woman.
#WATCH , A senior citizen, Surya Harijan walks many kilometers barefoot with the support of a broken chair to reach a bank to collect her pension in Odisha’s Jharigaon.
SBI manager Jharigaon branch says, “Her fingers are broken, so she is facing trouble withdrawing money. We’ll… pic.twitter.com/Hf9exSd0F0
— ANI (@ANI) April 20, 2023
However, after this video went viral, Finance Minister Nirmala Sitharaman expressed concern over the situation by tweeting the video. He appealed to the administration to show humanity and help the elderly woman. The Finance Minister wrote in a tweet that I have seen that the manager of SBI has taken cognizance of the matter. But I wish the Department of Financial Services and SBI would have taken humanitarian initiative by taking cognizance of this matter. He asked if there is no bank friend?
Can see the manager of the @TheOfficialSBI answering but yet wish @DFS_India and @TheOfficialSBI take cognizance of this and act humanely. Are they no bank Mitra? @FinMinIndia https://t.co/a9MdVizHim
— Nirmala Sitharaman (@nsitharaman) April 20, 2023
Responding to this tweet by the Finance Minister, the State Bank of India wrote that the bank itself is saddened to see this video and has resolved the issue by giving pension to the woman at home and has also donated a wheelchair to the woman. SBI said that necessary protocols are already in place to deal with such situations. We have taken cognizance of the matter and have directed all our Bank Mitras to approach their link branches in case of any issues. Bank is exploring the options of installing iris scanners at Bank Mitra channels to address the challenges faced by old age pensioners.
read this also
[ad_2]
Source link