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Uber : Uber has been accused of charging people different fares depending on the battery of the phone. It is alleged that Uber inflates the cab fare when the battery is low. According to a study by the Belgian newspaper Dernier Heure, Uber charged 6 percent more for a ride booked on a smartphone with 12 percent battery than for a ride booked from a phone with 84 percent battery. Similarly, some experiments were done for iOS and Android and it was found that there is a difference in fares while booking. This claim is really shocking.
How was the study done?
The study has been done in Brussels. Cab booking was done from two different devices to go from the same place in the test. For travel, a phone with 84 percent battery charge showed Rs 1496, while another phone with 12 percent battery charge showed Rs 1581. However, Uber has denied this allegation. The company said that it does not decide the fare on the basis of the battery level of the user’s phone.
In a statement to Dernière Heure, Uber said ride prices are determined by current demand for rides and drivers. The company claimed that it does not take into account the battery level of the phone while calculating the fare.
The allegations were leveled against the company earlier also.
This is not the first time Uber has been accused of abusing the battery life of users’ phones; in 2016, Keith Chen, the company’s former head of economic research, said in an interview with NPR that Uber had found That users were willing to pay more if the battery level was low. However, he denied that the company is using battery level to increase the price.
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