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Money Transferred To A Wrong Account: You take a lot of precautions while transferring money online, but still mistakes happen. If even one number is wrong, then your hard earned money goes into the wrong account. If you have made such a mistake, then there is no need to worry.
RBI received a lot of complaints
In this regard, the Reserve Bank of India (RBI) has released the annual report of the Ombudsman Scheme, 2021-22. RBI has informed in this report that most of the complaints received during the year are related to digital payment and transaction methods.
This is how you will get money back
If your money has gone into the wrong account, then how can you get it back? For this, you have to follow some steps. According to the RBI website, after the money has been transferred to the wrong account, you should first inform your bank about the entire matter. You can give information by calling the customer care number of your bank. You will have to call them and give them all the details of the transaction. In return, the bank will give you a request or complaint number.
send information by email
You can also give information about the wrong transfer by sending an email to the customer service department of the bank. That means written documents of all communication related to your bank will be available. There is another way too. You can talk to the manager by visiting the home branch of the bank and submit an official notification of wrong transfer.
money will come back
If the account number provided is incorrect or does not exist, the money will be credited back to your account immediately. If the details are valid and the money is gone, it will be entirely up to the recipient to get it back. If the payee approves to reverse the transaction, you will get your money back without any hassle.
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